Last updated: October 2025

Please read these terms carefully before placing your ECU Unlock order. By submitting an order, you confirm that you understand and agree to these Terms & Conditions.

 

1. Shipping & Risk

All ECU shipping is at the customer’s own risk. ECU-Unlock Service is not responsible for loss, damage, or delay caused by postal or courier services. We strongly recommend using tracked and insured shipping.

 

2. ECU Condition

The ECU must be in original, unopened condition. We reserve the right to refuse or return any ECU that shows signs of damage, tampering, cloning, or internal modification.

 

3. Safe Unlock Procedure

Our unlock process does not require physically opening the ECU casing. If we detect prior manipulation that prevents a safe unlock, the order may be cancelled without refund. The ECU must be clean, dry, and free from adhesives or sealant residues.

 

4. Service Scope

ECU-Unlock Service performs only the unlock process. Any further tuning or flashing via MHD, BM3, or other tools is performed entirely at the customer’s own risk. ECU-Unlock Service is not liable for software errors, hardware damage, or performance issues caused by third-party modifications.

 

5. Order Requirements

The customer must specify in advance which tuning method (MHD, BM3, or ATM Tool) will be used. Each platform requires a different unlock procedure. Orders must include a printed confirmation with the ECU shipment.

 

6. Turnaround & Timing

The stated turnaround time (typically within 24 hours) is an estimate, not a guarantee. Processing time may vary based on workload, ECU condition, or technical issues.

 

7. Payment & Refunds

Payment must be made in advance via the online portal. Once the unlock procedure has started, refunds are not possible.

 

8. Warranty & Liability

The service is provided ‘as is’ without any express or implied warranty. ECU-Unlock Service accepts no liability for direct or indirect damage resulting from the unlock or subsequent tuning. All work is performed in-house with professional care, but the customer assumes full responsibility for use of the unlocked ECU.

 

9. Refusal of Service

ECU-Unlock Service reserves the right to refuse service for any ECU that shows evidence of damage, manipulation, previous opening, or internal modification that may compromise the safety of the process.

 

10. Legal Jurisdiction

These terms are governed by Dutch law. Any disputes shall be resolved exclusively by the competent court in the Netherlands.

 

11. Contact

ECU-Unlock Service
Edisonweg 16, 3752LV Bunschoten-Spakenburg
KVK: 98525581
Email: info@ecu-unlockservice.com
Website: https://www.ecu-unlockservice.com